General Terms and Conditions

These General Terms and Conditions (hereinafter: GTC) contain the rights and obligations of Szlezsuk Róbert sole proprietor (hereinafter: Seller) and the User who utilizes electronic commerce services provided via the website www.massageservice.hu (hereinafter: Buyer). (Seller and Buyer are hereinafter collectively referred to as Parties). The GTC applies to all legal transactions and services concluded through the www.massageservice.hu website, regardless of whether the performance is carried out from Hungary or abroad by the Service Provider or its intermediary.

This document is not officially registered and is concluded solely in electronic form; it does not qualify as a written contract, is written in Hungarian, and does not refer to any code of conduct. For questions related to the operation of the webshop (online customer interface), ordering, and delivery processes, please contact us via the provided contact details.

Seller / Service Provider (Operator) Information:
Company Name: Szlezsuk Róbert sole proprietor
Registered Office: 1137 Budapest, Szent István körút 18. 3rd floor, 3/A.
Bank Account Number: 10700378-75468617-51100005 (CIB Bank)
Managing Director: Szlezsuk Róbert
Electronic Contact: office@massageservice.hu
Registration Number: 57285447
Tax Number: 59272159-1-41

Customer Service Office Address: 1137 Budapest, Szent István körút 18. ground floor 1.
Customer Service Phone: +36 20 460 7990

Hosting Provider Name: Versanus Informatikai és Szolgáltató Kft.
Hosting Provider Address: 1138 Budapest, Mura u. 4. 9th floor, 7.
Hosting Provider Email: support@versanus.eu
Hosting Provider Website: versanus.eu

User, Visitor: a person browsing the www.massageservice.hu website’s online customer interface, or subscribing to the newsletter
Buyer: a person placing an order via the online customer interface of the website

1. Basic Provisions

Questions not regulated in this Policy, as well as the interpretation of this Policy, shall be governed by Hungarian law, with particular regard to Act V of 2013 on the Civil Code (“Civil Code”), Act CVIII of 2001 on electronic commerce services and certain issues related to information society services (“E-Commerce Act”), and Government Decree 45/2014 (II. 26.) on detailed rules of contracts between consumers and businesses. The mandatory provisions of the applicable legislation shall apply to the Parties without special stipulation.

1.1 This Policy is effective as of May 22, 2019, and remains in effect until revoked. The Seller reserves the right to unilaterally modify the Policy. Users accept that by using the websites, all related regulations automatically apply to them.

1.2 Users, when entering or reading any content of the Seller’s online purchasing interface (webshop) — even if not registered users — accept the Policy provisions as binding. If the User does not accept the terms, they are not entitled to view the webshop content.

1.3 The Seller reserves all rights regarding the webshop website, its parts, displayed content, and distribution. Downloading, electronic storing, processing, or selling of any content or parts thereof from the webshop without the Seller’s written permission is prohibited.

2. Registration / Purchase

By purchasing/registering on the website, the User declares that they have read and accepted these GTC and the Data Management Notice published on the website, and consent to the data processing.

Users must provide their own truthful data during purchase/registration. Any false or third-party data renders the electronic contract null and void. The Service Provider excludes liability if the User uses the services under another person’s name or data.

The Service Provider is not liable for delivery delays or other issues arising from inaccurate or erroneous data provided by the User.

The Seller is not responsible for any damages if the User forgets their password or it becomes accessible to unauthorized parties for any reason not attributable to the Service Provider.

3. Subject of the Service

The Service Provider offers on-site massage services for office building employees by prior appointment only. Orders can only be placed through the website.

If promotional pricing is introduced, the Service Provider will fully inform Users/Buyers of the promotion and its exact duration.

If, despite all care, an erroneous price appears on the website’s online purchasing interface — especially obviously mistaken, significantly deviating from the known, generally accepted or estimated price of the product, or displayed as “0” or “1” HUF due to system error — the Service Provider is not obliged to perform the service at the erroneous price but may offer the correct price, upon which the Customer/Buyer may withdraw their purchase intention.

An obvious price discrepancy between the actual and indicated price must be immediately perceivable by an average consumer. According to Act V of 2013 on the Civil Code, contracts are established by the mutual and consistent expression of will of the parties. If the parties cannot agree on contractual terms, no valid contract arises. Accordingly, orders confirmed at erroneous prices are considered null contracts.

4. Formation of the Contract

The contract is concluded between the User (guest) and the Service Provider by ordering and prepayment of the service. The contract language is Hungarian, is not considered written but is electronically archived.

5. Appointment Booking and Payment

Prior appointment booking is required to use the service.

The service fee is payable exclusively in advance by:

• online bank card

• SZÉP card (OTP, K&H, MBH)

After payment, the guest receives electronic confirmation at the provided email address.

6. Appointment Modification and Cancellation

No cancellations allowed.

Each booking can be modified up to twice free of charge, subject to available free slots.

Modification requests must be submitted through customer service: office@massageservice.hu or +36 20 460 7990

7. Right of Withdrawal

Since the service is a leisure activity at a specific time, the consumer is not entitled to withdrawal rights under Government Decree 45/2014 (II. 26.) §29 (1) l).

8. Complaint Handling

Complaints can be submitted at:
Email: office@massageservice.hu

If complaint handling is unsuccessful, consumers may turn to the conciliation body of the Service Provider’s registered office:

Budapest Conciliation Body
1016 Budapest, Krisztina krt. 99.
Email: bekelteto.testulet@bkik.hu
Web: www.bekeltet.hu

9. Data Management, Privacy Notice

The Service Provider processes data provided during purchase and booking according to the Privacy Notice, available at:
https://office.massageservice.hu/adatkezelesi-tajekoztato/

10. Newsletter Subscription

Visitors of the Website may subscribe to the Seller’s newsletter by providing their name and email address, regardless of purchase intent. The Seller sends promotional materials and information only if the subscriber has expressly consented to this during subscription.

By subscribing, the visitor explicitly consents to the collection and future use of their personal data to be contacted with offers.

Users may request deletion or modification of their data at any time by writing to info@massageservice.hu. Every user can unsubscribe from the newsletter at any time by clicking the “Unsubscribe” link in the newsletter or by sending a separate email to the Seller. Upon unsubscription, the Seller promptly deletes the email address.

11. Visitor Data and Cookie Management

Technical information (e.g., visit duration, IP address) is recorded during website browsing for statistical purposes.

During visits, the Massage Service sends one or more cookies—small files containing character strings—to the visitor’s computer, allowing unique browser identification. These cookies are provided by Google and are used via Google Adwords. They are sent only when certain subpages are visited and store only the fact and time of visiting the subpage, with no other information.

These cookies allow external providers, including Google, to store whether the User previously visited the advertiser’s website and show ads on partner sites. Users can disable Google cookies via Google’s ad settings page. The Network Advertising Initiative’s opt-out page allows disabling cookies from external providers.

Cookies used:

• Analytics and tracking cookies

• Site-wide tracking

• Login and session cookies (temporary cookies deleted after the User’s visit). These are essential for the website’s effective and secure operation, enabling certain functions and applications.

Most browsers’ Help menu provides information on:

• How to disable cookies

• How to accept new cookies

• How to instruct the browser to set new cookies

• How to disable other cookies

12. Facebook

The Facebook social plugin on the Massage Service page sources data from the public profile picture of users registered on www.facebook.com. For data retention, management, and deletion options, the Facebook community’s general terms apply.

13. Ownership of Information, Content Used on the Website, Intellectual Property, Copyrights:

The brand names, trademarks, emblems, and logos used on the website are the property of the companies that registered them, and their use was made for identification purposes. The Website is protected by copyright. Róbert Szlezsuk, Managing Director of the Operator, is the copyright holder of all content displayed during the provision of services accessible through the Website: any copyrighted work or other intellectual creation (including but not limited to all graphics and other materials, the layout and editing of the Website interface, the software and other solutions used, ideas, and implementations).

Saving or printing the content of the Website or parts thereof onto hard drives, SSDs, USB drives, SD cards for personal use is permitted.
Use beyond personal purposes—such as storing in a database, transmitting, publishing or making downloadable, or commercial distribution—is only possible with the prior written permission of the service provider.

14. Other Provisions

The Seller reserves the right to modify or discontinue any content of the website without prior notice. It is the Buyer’s responsibility to review the current General Terms and Conditions (GTC) before ordering the service. All content appearing on the Website is protected by copyright, and their use is only possible with the Seller’s written permission.

The Website may be used entirely at the user’s own risk, and the Managing Director Róbert Szlezsuk accepts no liability for any property or non-property damages arising from use, beyond responsibility for intentional, grossly negligent, or criminally caused damages, and for breach of contract resulting in harm to life, physical integrity, or health.

Róbert Szlezsuk excludes all liability for behavior exhibited by users of the Website. Any user is fully and solely responsible for their own conduct and will cooperate fully with authorities in case of suspected legal violations to help detect infringements.
Róbert Szlezsuk is entitled but not obliged to monitor content potentially made available by any user during Website use and to look for signs indicating illegal activities concerning published content.

However, if you notice any objectionable content on the Website, please report it to us immediately.

In matters not regulated by these General Terms and Conditions, the provisions of the Civil Code, Government Decree 45/2014 (II. 26.) on detailed rules for contracts between consumers and businesses, and Act CVIII of 2001 on electronic commerce services and certain issues related to information society services shall apply.

The GTC is valid for an indefinite period. The Service Provider may unilaterally modify these General Terms and Conditions. The currently valid General Terms and Conditions shall come into force upon publication on the website.

By browsing the Website’s pages and placing an order, you accept the Service Provider’s General Terms and Conditions as well as its data management policies.

15. Final Provisions

These GTC come into effect from the date of publication.

The Service Provider reserves the right to amend the GTC. Amendments will be published on the website and become effective upon publication.

Dated: Budapest, May 22, 2019.